A nice extra feature available with the Pixel 3 and Pixel 3 XL fingerprint scanner is the ability to use a swipe gesture to pull down the quick settings menu and the notification shade. However, quite a few users have found this feature to work only intermittently.
However, a number of users have encountered some issues while utilizing this tool. The major problem these phone owners gripe about is that the feature for viewing the notifications shade via a swipe on the fingerprint scanner of the Pixel 3 and the Pixel 3 XL, is not working in a consistent manner.
Fix Fingerprint Scanner Issues on Google Pixel 3 and Pixel 3 XL
Taking a cursory look at the below reports of few complainants will give you a better insight into this problem:
The swipe fingerprint for notification is behaving too slowly or not working: I use Google Pixel 2 XL that runs Android v.9 Pie and the swipe gesture on its fingerprint sensor responds instantly without any issues. However, on my new Pixel 3 XL, the swipe gesture acts very slowly to register the swipe. The sensor recognizes my fingerprint without any hitches. It is the swipe gesture I have issues with.
There is a fingerprint sensor sensitivity issue on my Google Pixel 3 XL: Is anyone experiencing difficulty with using their swipe down for notification gesture? The sensor of my mobile phone fails to register the swipe up and down motion readily.
There is a problem with my Pixel 3’s swiping fingerprint scanner for notifications: Are other users facing this same issue as I currently experience with the fingerprint swipe for notifications? It does not work well for like 50% of the time. I am not sure if the problem has to do with a device defect or a software issue.
Apparently, a number of affected users have now started informing the phone maker about these issues on Google’s official forum. Some complainants that reported the problem to Google Support were told the issue might have to do with a software defect.
Google is well aware of these problems and has promised to fix them in a soon-to-be-released software update. But in the meantime, we have scurried the web to get a workaround for you: Using the tip of your finger for swiping down on the fingerprint scanner. Evidently, making use of the pad of your finger (as you normally do to unlock the device) creates the problem of the swipe gesture not working well.
We did take a step further: We took a look at the reports of all complaints and read in some that certain users suggested that making use of their fingertip performs the trick for them. This is one of such reports:
It works excellently when I use only the tips of my finger. If I opt for the real surface area on which my point is, it will not work.
Therefore, if you are among the growing number of users having this problem with the fingerprint swipe for notifications on the Google Pixel 3 and Pixel 3 XL, you should try to follow the guide above on how to Fix Fingerprint Scanner Issues on Google Pixel 3 and Pixel 3 XL. Have you encountered this issue with your Pixel 3 and Pixel 3 XL? If so, do share your experience with us in the comment section and let us know if this workaround effectively addresses the problem.